WSTA Guidelines on product withdrawal/recall procedures

| 09 September, 2019

With the consumer becoming increasingly health conscious and the advent of fast reacting social media platforms, every company should have an organised plan for the withdrawal from distribution of a specific product or a given batch of a particular product. To attempt product recalls/withdrawals – in all probability the most traumatic experience for any company involved in the food and drink sector – without such a plan would simply exacerbate the dissipation of resource, the confusion, indeed ALL the usual knock-on effects
of the cause of such problems.